Every order and every fix goes through WhatsApp.

Contact SoPlayer about a subscription or device setup. Include the app name when you need installation help, and your order reference for a renewal or account question.

WhatsApp

Orders, installs, adding a screen, renewals and refunds.

Start the chat

What people usually write about

  • Which plan fits the number of TVs in the house.
  • Whether a particular channel or league is carried, confirmed before any money changes hands.
  • Installing the SoPlayer app or another player on a Firestick, a Roku, a smart TV or a box, together and free.
  • Moving to a new device, adding a screen, or extending a plan.

How to get a faster reply

Name the device in your first message. Firestick, Roku, Apple TV, Samsung, MAG. One word turns a general answer into the exact steps for your screen.

For a MAG, Formuler or BuzzTV box, add the MAC address printed on the sticker underneath. Those boxes activate by MAC and nothing loads until we have it.

Following up on your question

Keep your setup question alongside the order details in WhatsApp. If you change players, mention the previous and new app so we can guide the next steps.

Not ordered yet?

Look at the plans first. Four lengths, one payment, nothing that renews on its own.

View plans and prices